Administrator is essentially a tool for managing the SQL Server database engine. It is installed on workstations because it is needed for system setup and administration. Once the database connection ...
Assign the employee to a customer account. Select Customer Account, Properties, Options tab and enter a discount percent or price level. Example: 30% discount or Price Level C. If you want to deploy p...
If you are running a standard peer to peer network, make sure SQL Server is running on your database server and database connection is working on that PC. See Store Operations Administrator, File, Con...
The RMS program workflow is to process back orders with no deposit or full deposit*. This is set by the parameter under Manager, File, Configuration, Options tab, POS options, 'Require full deposit on...
To process service work in Store Operations you'll want to use Workorders. Features include: - Service items (job codes) are entered as non-inventory SKUs - Dept/category classification, such as Assem...
A customer profile can display at the top of the screen in the POS whenever you select a customer. You can add customer profile data in three formats: text, date, and numeric. First you'll want to def...
This error may occur when exiting the POS program. This indicates missing data for that Register based on the database settings in Manager. The error can occur if changes to the Register are made in M...
You can locate items by multiple search strings by using the SQL wildcard (%) and the Find option. Example: Enter hardrock%17 under the Find option in POS or Manager, check off Description, and the re...
When trying to start Store Operations or HeadQuarters Manager, you may receive the following error message: Run-time Error 52. Bad file name or number. CAUSE One or more paths or templates are not se...
This is a known problem in RMS if single quotes are entered in the sub-description fields or during matrix creation. Example: O'Neal This can also occur if you import data into RMS that contains singl...