1. From POS press Shift-F9 Detail and type in a Reference called Tender Correction. You can also enter additional information on the Comment line, such as the original transaction number. 2. Press F12...
We suggest the following network settings to improve network connectivity on most systems. a. Go to Start | Programs | Microsoft Retail Management System | Client Network Utilities. b. Enable Named Pi...
Press Ctrl-F6 in the POS screen. Click on Transaction Screen tab, then look in the lower section titled Window, Size. Note the size of your monitor display, then enter one of the following settings. ...
1. Go into Store Operations Manager | Database | Tender Types and make sure you have a display order setup for the different tender types. This will be how they show up when you hit the F12 and Open/C...
You have edited the receipt footer and inserted a phrase without quotes. Example: You entered Visit us on the web at.... when you should have entered Visit us on the web at.... If you leave out quotes...
If you have been adjusting out the quantity for items you use internally in your business, this is called tax evasion. ;-) If you are audited by your state's sales and revenue department, you will fin...
Debit card transactions are supported if you utilize the built in card processing through a supported merchant processor. See notes below for other types of debit card integration. If you are using RM...
This type of problem can be caused by any number of issues, not necessarily related to Store Operations. Example: One or more POS devices that are hooked up to the cash register may be failing to init...
First go to Manager | Database | Tenders | <tender type> | Properties | Verification and make sure 'Perform verification via EDC' is unchecked. Under the General tab, if you set the 'Tender type:' to ...
You have several options: Option 1) Request authorizations by phone from your merchant provider and manually key in the approval codes into RMS BEFORE you swipe the card. This will place the transacti...