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Why does the Balance on account shown in Customer Properties differ from the Balance Due listed in Shift F4 Payment?

Shift F4 Payment also lists any credits to be applied.

The sum of Balance Owed minus Credit should equal the Balance shown under Customer | Properties | Account Information.

If a credit exists on the account 'Apply credit' will be checked off in the Receive Payment box. This will be applied against the items indicated with a check mark in the Pay column.
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  1. Dave J

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