Run Store Operations Manager, Database, Registers, Receipt Formats, select format in use at register, Properties, then click Properties next to X report entry, scroll down to locate font lines where CPL (characters per line) is set to 44 and change to 42. There are two places to edit.
Save changes, then close POS on any register lanes and go back in for change to take effect.
This issue also applies to sales and other templates listed. If currently set to 44 an Epson receipt printer using an OPOS driver will switch to condensed font. Change CPL to 42 and your printer will default to the standard font size.
Dave J
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