If you receive this error in the activity log for DRS Linker, SmartEtailing, POS Sync task S1, it likely means the username (number) and password entered under the Configuration tab are invalid or hav...
Make sure SQL Browser is enabled in SQL Server Configuration and set to automatic. If configuration manager 2008 R2 is not listed enter this in Run box: C:\Windows\SysWOW64\SQLServerManager10.mscOr lo...
Issue: AutoGen triggers will not operate as expected in SQL versions higher than 2008 R2. Symptom: Replenishment codes fail to generate when a store location runs low in SO Tracker at a POS station. R...
Service Manager supports a simple SMTP connection to an outgoing mail server. No security protocols are supported. That means your ISP email server is required to send out email. However, the email se...
If MSI package error select Option A or B. Option A: MSI tool: https://support.microsoft.com/en-us/help/17588/fix-problems-that-block-programs-from-being-installed-or-removed Select Uninstall option,...
Windows 7/8/10: DRS add-ins must be installed while logged into Windows as as admin user and the app shortcut must be set to 'Run as Administrator for All Users' after installation (Compatibility tab)...
The service supporting the RNL function is no longer in business. We haven't been able to locate an alternative service that does not require each retailer to purchase a special license tied to succes...
Run Control Panel and check Windows Regional settings to confirm the PC is using proper settings for Language, Region, and Date especially Short Date format. All workstations must match the same setti...
The following steps will resolve issues where a prior version of V.I.P. Zone cannot be removed or a path no longer exists from a prior installation. Step 1: Remove corrupted installation using an ins...
Right-click on the add-in's desktop shortcut, select Properties, Compatibility tab, and enable Run as Administrator for All Users. Close app if already running and try again. Run as Administrator is r...