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  1. Digital Retail Solutions
  2. Self Service KB
  3. DRS Add-ins

Cannot connect to database error when running a DRS add-in

Run Store Operations Administrator, File, Configuration, Test Database.
If test is successful, enter the same settings shown for the DRS add-in connection settings.
If test fails, the PC does not have access to your database server over the network.

If you need assistance resolving the network connection issue, please visit www.DRShelp.com and start a conversation.

 

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  1. Dave J

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