OPOS drivers need exclusive use of the port. If you are using OPOS drivers, check to make sure no other printer drivers are set to use the same port. Example: If you have a parallel receipt printer us...
IMPORTANT: If problem only occurs with certain items regardless of quantity, remove any special characters from those items such as a quote character () and try printing again. Erratic skipping of lab...
The printer control commands for barcode printers are created within Store Operations or DRS add-ins like Serial Editor and SWAT Search. If you use a Windows driver the commands are interpreted as tex...
First make sure that no printer drivers listed under Control Panel | Printers that have their port set to the same port as your receipt printer (ex. COM1: USB001, etc.,). 1. Download the recommended E...
In some cases, the Cherry keyboard MSR must be reprogrammed to read the credit card information correctly. This requires adding a header and terminator to track 1 and track 2. See general cardswipe ar...
Potential Cause It may be related to the setup of your COM Port. Resolution To correct this issue, try making these changes: 1. Open the Control Panel | System | Hardware | Device Manager | Ports (COM...
Option A: Start, Devices & Printers, locate Cognitive Windows driver (not the driver called Labels), right-click on Cognitive driver, select Printer Properties, Preferences, Advanced, More Settings, C...