Hardware

• Add a Carriage Return to Symbol/HP barcode scanner

  If attachments provided with this article do not work, visit the manufacturer's support website and search for 'carriage return'. Print the scan sheet PDF (laser printer works best; inkjet may merge b...

• HP rp5000 receipt printer OPOS driver update.

  If you experience any of these problems, you need to update the OPOS driver for the HP receipt printer. 1) intermittent offline status 2) long delay before printing receipts 3) invoice number in barco...

• What format does Store Operations require for our store logo to be placed on receipts with an OPOS driver?

  TIP: If your logo is already the correct size (225 pixels max), open it using Start, Programs, Accessories, MS Paint, and select Save As, type set to Monochrome Bitmap.Then follow the setup instructio...

• Where can I send my Cognitive printer for repair or refurbishing?

  Contact Cognitive Technical Support: Returns & Repairs (cognitivetpg.com)...

• How do I setup my Cognitive Blaster Advantage barcode printer for RMS?

  There are two procedures involved. First install, configure, and test the Windows driver. Then install a Generic Text-only driver for use with Bicycle Bundle add-ins (like Power Ops, Serial Editor and...

• Will my old dot matrix receipt printer work with Store Operations?

  There are three issues to address: 1) Receipt format The standard 40 col XML receipt template in Store Operations is designed to render fonts and graphics on high speed thermal receipt printers. Dot m...

• Credit Cards are declined/unapproved when swiped through a Magnetic Stripe Reader (MSR), but are approved when entered by hand into the POS.

  Most likely the MSR (also known as magswipe) is configured improperly. If the MSR is connected to the computer as a keyboard wedge device, do the following: 1. Open up the Notepad application on the c...

• How do I program a Carriage Return for my scanner device when used with a Cherry 7000/8000 Keyboard?

  Programming a Carriage Return for a Barcode Device Used With Cherry 7000/8000 Keyboards ***The barcode device must be plugged directly into the Cherry keyboard for the following programming rules to a...

• Scanning an item in POS does not return the expected results or move to the next line.

  Refer to LS1900 REFERENCE manual provided on CD with scanner for page numbers. Other models have similar PDF manuals (LS2208, etc). Not all LS1900 scanners come properly programmed from the factory. W...

• How do I set up OPOS drivers for the Star Micronics receipt printers?

  If you do not have an installation CD, download the OPOS driver from Star Micronics support site. http://www.starmicronics.com/support/default.aspx Install the Star OPOS drivers for both your printer ...