If you purchased a complete HP system (CPU, monitor, cash drawer, receipt printer, POS keyboard, and magswipe) your rp5000/5700 warranty qualifies for extended 3/3/3 coverage. This means 3 years parts, 3 years labor, and 3 years on-site.
If you purchased HP components separately, 3/3/3 coverage is provided for the rp5000 CPU only. Other components include a 1 year warranty.
1. Call 866-852-4865.
2. Select option 1.
3. Be prepared to supply your CPU serial number. This number is normally located on the back of your PC.