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How to correct skipping labels and/or feeding blank labels on Cognitive Printers including DelSol, Blaster Advantage and Solus printers.

Option A:

Start, Devices & Printers, locate Cognitive Windows driver (not the driver called Labels), right-click on Cognitive driver, select Printer Properties, Preferences, Advanced, More Settings, Calibrate. 
One label should advance slowly and stop. If yes, close the driver, turn printer off/on, and you are ready to print. Make sure to print to driver called Labels not Cognitive.
The Cognitive Windows driver is only used to program the printer.

Option B:

WARNING: Do NOT calibrate old Blazer model printers.

Type in the following commands from a DOS Editor or from Notepad on your computer with appropriate edits.

! 0 0 0 0 (Must use zero; space between each)
VARIABLE INDEX SETTING 0 (See note below on INDEX SETTING TYPES)
VARIABLE FEED_TYPE GAP or BAR (label or tag type)
VARIABLE INDEX SETTING CALIBRATE
VARIABLE WRITE
END

NOTE: If you have Direct Thermal printer (no ribbon), use Index Setting 0. If you have a Thermal Transfer printer (if you are using a ribbon), use Index Setting 2.

Send this file to the printer by going to File->Print. The printer will not print anything, but the ready light will blink off and on, and a label or two may be ejected. When you have a solid Green ready light, cycle the power on the printer (off/on). Now press the blue label feed button and only 1 label should advance.

Choose files or drag and drop files
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  1. Dave J

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