To view what ROP/RSL entries will be moved from stores to HQ run HQ Manager, Reports, Items, Snapshot Store Quantity List, If you agree with the changes backup your HQ database then run this script in...
Disable (not uninstall) HQ Server and HQ Client everywhere (delete EXEs and shortcuts). Uninstall will cause RMS install log corruption and require RMS reinstall (so don't do it). Change any DRS apps ...
Here are the instructions from MS Dynamics support for recalculating purchase history. Notes: 1. Perform steps below on your HQ db after-hours (stores not open). 2. Make backups of HQ db and store db’...
For XP: DELETE C:\Documents and Settings\XXXXXX\Local Settings\Temp\QS*.tmp (the XXXXX is the user logged on to Windows) For Vista/Win7/Server 2003 & 2008: DELETE C:\Users\XXXXXX\AppData\Local\Temp\QS...
Make sure HQ Server is configured with a fixed IP address using a high number if workstations will not be using fixed addresses. 254 should work unless there is a local restricted range in router setu...
We suggest you purge old worksheets at the end of every month. 1. Run HQ Administrator, File, Connect, and enter your database connection settings, then click OK. 2. Next create a backup by selecting ...
You must combine your customer databases at your main location BEFORE installing HQ and synchronizing your database with your branch store locations. The correct procedure to set Global Customer for a...
You have reached the maximum size for the MSDE database (2G) or SQL Server 2005 Express (4G) or Express 2008 R2 (10G). If you are uploading transaction level data from each of your store locations, yo...
Worksheet Style 401: Request Data Upload is a special worksheet that automates uploads of key inventory and sales information from store locations. This includes daily sales, sales taxes, cashier/sale...
Download the PDFs below and follow the instructions. If you need assistance with any steps contact our support line....