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Feature Pack 2 (FP2) Upgrade

IMPORTANT: Do not install this release without HotFix #35 (or higher).

To view your current release edition, see Manager, Help, About.*
Anything less than 2.0.100x can be upgraded if you have the proper installation files.

IMPORTANT: Microsoft Dynamics RMS 2.0 Feature Pack 2 (FP2) is cumulative and contains all hotfixes that were released after Service Pack 4 (SP4). If you have not already upgraded to Feature Pack 1 with SP4, please follow those separate instructions FIRST. 

Download: Feature Pack 2 + Latest Hot Fix

You can request the required files by filing a support request with DRS Help Desk.


  1. Z out all registers
  2. Make sure no registers are running in offline mode and any blind closeouts on file are also Zed out
  3. Settle EDC Batch (if using integrated card processing)
  4. Post any closed batches if using accounting interface
  5. Backup RMS db -- both Store Operations and HQ if multi-store
  6. Backup Labels, Reports, Crystal Reports, Receipt Templates folders for Store Operations Manager and HQ Manager.

Notes: The database will be modified during the upgrade and cannot be reverted. After upgrading, you must re-create all offline databases (if exist). If upgrading to FP1 at same time, you must reconfigure receipt formats in Store Operations Manager by reselecting their templates and updating the X/Z report then Z out each POS lane again.


  1. Install FP2
  2. Install Latest Hotfix
  3. Run Administrator, File, Connect, enter SQL password, followed by Database, Upgrade.
  4. If you use TenderView in POS, run Manager, Database, Registers, Custom POS Buttons, and change Properties for TenderView to Internal HTML Window.
  5. Restore any customized labels/reports/templates backed up in Preparation Step 4.

List of changes in RMS 2.0.100x

- Feature Pack 2 doc:

New Features in Headquarters
- Improved worksheet handling
- Manage store prices and sale prices from Headquarters
- Automatic item lookup codes
- Inactive stores
- Inactive cashiers
- Inactive tender types
- New report for tracking in-transit inventory
- Interstore inventory transfer discrepancy management
- Support for multiple currencies in the purchase order workflow

New Features in Store Operations
- POS task pads
- Automatic item lookup codes
- Gift receipts
- Inactive cashiers
- Inactive tender types
- Prevent sale of all inactive items
- Set custom back order deposits
- Other Improvements

If you have any questions about the upgrade, please visit and start a conversation. 

*For list of all changes and fixes issued since your prior release was installed, see this hot fix doc:

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  1. Dave J

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