How can I obtain online support and training for RMS?

Visit this site (direct link: DRShelp.com or drsinc.kayako.com).
If you cannot find the answer you are looking for, you can Start a conversation (charges may apply).

Notes:

The training workbook for Microsoft RMS Store Operations is located in the RMS Docs folder installed on your desktop if DRS installed your system (or attached below).

Extensive context-sensitive help is available within the software by pressing F1 Help or clicking the Help button shown on forms. A matching Users Guide is located in the RMS Docs folder (or attached below).