Make sure all peripheral devices are operating properly (receipt printer, cash drawer, pole display, etc.).
- Press Ctrl-Alt-Del to view or start Task Manager.
- Under Applications, locate and highlight Store Operations POS, and End Task.
If POS is not found in Applications, look under Processes, locate SOPOSuser, and End Process.
- Close Task Manager.
- Right-click on POS shortcut and select Open and wait for POS to start.
Note: This issue will arise anytime POS gets started twice in a row before SQL has time to connect to the database (which can take as long as 30 seconds the first connection of the day). You can avoid double-starts by dragging the POS shortcut to the Quick Launch bar of the Windows desktop. Or use the Start Menu to launch POS rather than double-clicking on the desktop shortcut.